Job Description

Now Hiring B2B Inside Sales Specialist

Nashville, TN

*Bilingual candidates encouraged to apply

Are you interested in a steady, family friendly work schedule of 8 – 5 PM Monday through Friday? Also, NO HOLIDAYS NOR WEEKENDS! Do you have both customer service and selling skills you are ready to showcase? Do you thrive in face-to-face interactions with customers? If you are ready to put in the work, Kelsan/WET has a spot for you.

Kelsan is a 4th generation, family-owned business specializing in commercial cleaning equipment and facility supplies. As a leader in the industry in the Southeast, we LOVE our employees and customers and take pride in providing a great culture and working environment.

Our B2B Inside Sales Specialist role could be the perfect opportunity for you to showcase your customer service and selling skills to truly make an impact! You would be showing and selling equipment to customers and prospective customers, tracking, targeting and closing business with walk-in customers and targeting customers via email and the phone. The position is based out of our Nashville branch.

B2B Inside Sales Specialist - Main Responsibilities include the following: Others may be assigned.

• Provide excellent customer service to all walk-in customers
• Place outbound calls to established & potential customers
• Open new accounts and grow existing accounts.
• Sell and inform customers of new products and equipment, if applicable.
• Telephone follow-up on sales opportunities, managing these activities through the CRM system.
• Support Regional Account Managers with lead generation, sales follow-up and service support calls as needed.
• Accurately maintain all appropriate reports, contact information and account information in CRM.
• Identify/qualify prospective customers developed from lead lists, direct mail, promotions, etc.

Essential Duties include:

• Check out customers with our Point of Sales System with enthusiasm and accuracy.
• Promptly and enthusiastically answering the phone.
• Clean and stock the showroom.
• Identify and refer customers that require the assistance of our sales team.
• Provide technical assistance with cleaning chemicals and equipment.

Essential Requirements:

• Experience with Auto Detailing, Pressure Washing, B2B Sales, Floor Care Equipment, or related field preferred.
• Display a bright and enthusiastic personality that creates a fantastic customer experience.
• Minimum of a High School Diploma required.
• Retail and cash handling experience preferred.
• Ability to learn our product line well enough to fulfill customer needs and answer questions.
• Able to regularly lift 50 pounds.
• Valid driver's license.
• Our showroom is open Monday thru Friday 8am – 5pm. Our representatives must be here early enough to get the shop open and be able to stay long enough to close when the last customer leaves.
• Weekends off with no travel required!
• Personality, Work Ethic and Enthusiasm is valued more than experience, so we are willing to train the right candidate.
• Bi-lingual Spanish / English required.

This opportunity will include the following:

• Competitive salary
• Medical, dental, vision, PTO, 401k with discretionary employer matching, Health Savings Account option, Flex-Spending account option, life and disability insurance, wellness rewards program
• No nights or weekends
• Great work environment with community outreach and team building opportunities
• Referral bonuses
• Product offering discounts

Additional Opportunities:

• Kelsan/WET designs and builds mobile cleaning systems in house. For candidates with mechanical ability or curiosity, there is an opportunity to participate in the construction process.
• Kelsan/WET Chemical routinely trains auto detailers to use the most cutting-edge automotive reconditioning products and equipment. Our product research, development and testing is done in-house. Interested candidates will have ample opportunity to learn about automotive detailing.

The biggest perk of working at Kelsan is being a part of a team that values who you are, cares for your family and personal development, and supports your passion of serving the customer.

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