Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides leadership within the Communications Department to ensure required human resource administration staffing training coaching development work assignments performance management individual goals and objectives and compliance with company policies and procedures are met.
• In collaboration with Department Vice President develops Communications Department goals and measures team performance.
• Ensures strategic communications plan and crisis plan are up to date.
• Oversees the development and maintenance
• customerfacing applications and programs website mobile app and text message application as well as internal SharePoint site.
• Coordinates and oversees daily staff activities programs and projects in the Communications Department.
• Monitors customer satisfaction data and develops comprehensive communications strategies to address critical issues and topics of interest consistent with the data and the cooperatives strategic plan.
• Holds monthly communicationplanning meetings and oversees the production of internal and external communication efforts including all bill inserts newsletters magazine pages digital signage intranet information and social media content.
• Assists the CEO with the planning writing and editing of their monthly letter in the magazine.
• Writes articles for publications as necessary and participates in the team review and editing of all internal and external publications meeting all associated publication deadlines.
• Ensures all communications internal and external relevant to the cooperatives and customers needs are met in a manner consistent with the strategic plan.
• Serves as a media contact.
• Assists in planning and implementing marketing efforts for affiliate companies NS and NES.
• Oversees staff activities related to community initiatives including Youth Tour and Scholarship program.
• Coordinates Annual Meeting including working with all vendors and divisions to ensure a successful meeting coordinating the board of directors voting process proxy distribution inperson voting and the recording of board member candidate speeches.
• Serves as the point of contact for thirdparty service providers and applications.
• Maintains effective working relationships with staff members of state and national trade associations as well as other electric cooperatives and communication professionals.
• Assists with monitoring local state and national current events and political actions related to and its stakeholders. Develops strategies to effectively communicate to the cooperatives customerowners regarding such issues.
• Contributes to achieving departmental goals through active participation in the planning and administration of departmental budget and strategic objectives and by consistently supporting team efforts to achieve established goals.
• Professionally represents and maintains positive communications and productive business relationships through participation in businessrelated events and activities as required.
• Works continually towards selfdevelopment to stay current on communications public relations and web design procedures and practices.
• Performs all other duties as may be assigned from time to time.

Remote Work :

No

Job Tags

Similar Jobs