Computer Repair Technician Job at Tomlin Technology, Westminster, MD

WGhvSTJZTmdHTTI5TGdsb1l6UWxYK3duVUE9PQ==
  • Tomlin Technology
  • Westminster, MD

Job Description

Job Description

Job Description

Do you enjoy figuring out why computers aren't working right? Do you like talking to people and helping them fix technical problems? If so, we have an excellent opportunity as a Computer Repair Technician at our Westminster, MD based location. We feel that our company is on the verge of exploding and we are looking to add a driven and knowledgeable Computer Repair Technician to provide high-quality, fast assistance to our growing customer base.

Responsibilities

  • Work on computer repair tickets by diagnosing and resolving issues
  • Serve as a point of contact for customers seeking technical help
  • Check customers in and out
  • Assist with projects
  • Conduct your work on-site, remotely, and in our shop
  • Direct unresolved issues quickly to our next level of support
  • Utilize CRM software to document information, track your time, manage customers, etc.
  • Identify and suggest improvements on our procedures
  • Other duties as assigned

Requirements

  • Proven experience as a computer repair technician, help desk technician, or other technical support role (1 year of experience preferred)
  • Deep knowledge of the following: General PC Troubleshooting, Windows, Networking, Hardware, Software (especially Microsoft Office), and Mobile Devices
  • Knowledge of the following is a plus: Active Directory, Group Policy, Virtual Machines, Office 365 Administration including Exchange Online, etc.
  • Ability to quickly diagnose and resolve common technical issues
  • Excellent people and communication skills with a commitment to understanding user requirements
  • Commitment to supporting new technology
  • Valid Driver's License and a form of transportation
  • Ability to lift up to around 40 pounds occasionally
  • Experience with technical documentation is a plus!
  • Experience with programming and/or scripting is a plus!
  • Degrees/Certifications are a plus!

Other Important Notes

  • Compensation varies by experience and number of hours scheduled

Job Tags

Remote job,

Similar Jobs

City of Fort Lauderdale, FL

CITYWORKS ADMINISTRATOR-(Public Works Asset Management) Job at City of Fort Lauderdale, FL

 ...The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance...  ...termination of subordinate staff * May participate in the administration of collective bargaining agreements and in the adjustment of grievances... 

Hoplite Solutions LLC

Elastic Search Engineer (Master) Job at Hoplite Solutions LLC

Hoplite Solutions is seeking an Elastic Search Systems Engineer who will provide support across an Agile team in a DevSecOps environment. This role will provide support for a large enterprise Elastic Search deployment. This role requires providing design, configuration,... 

Ecolab

Maintenance and Reliability manager Job at Ecolab

 ...Ecolab is looking for a Maintenance Manager to join our management team in Fresno, TX. As Maintenance Manager, you will help drive a culture of safety and reliability by supporting processes to maintain and improve the integrity of production and the quality of plant... 

Strategic Operational Solutions

Journeyman Database Administrator Job at Strategic Operational Solutions

 ...Job Description Job Description Journeyman Database Administrator Strategic Operational Solutions (STOPSO) is seeking candidates for the Journeyman Database Administrator role to support an opportunity in the Homeland Security sector. Description of Duties:... 

Easterwood Airport

Airport Armed Security Officer Job at Easterwood Airport

 ...Easterwood Airport Management is seeking a highly motivated and security-minded individual to join our team as a full-time Security Specialist! This dynamic role offers the opportunity to make a real difference, with variable hours in 8-12 hour shifts. We require flexibility...